HR & Executive Operations
The steady hand behind extraordinary leaders.
Eight years building the calm, organised backbone that lets founders, C-suites, and people teams do their best work. Chief-of-staff thinking, executive-assistant precision, HR-operations depth.
JA
8+ yrs
supporting C-suite
Open to senior roles
01 / ABOUT
A quiet force in busy rooms
“My job is to make the impossible feel routine — and to make sure no one notices how much went into it.
I'm Josephine — an executive assistant and HR operator who's spent the better part of a decade learning what real leverage looks like for a senior leader.
I've protected the calendar of a Series B CEO through fundraising chaos, built onboarding programmes that scaled a team from 40 to 180 without losing the culture, and quietly handled the thousand small decisions that never make it to a job description.
What I'm known for: discretion, judgement, and a slightly obsessive love for systems that don't break. What I'm looking for: a principal or team I can grow with for the long haul.
Based in
Accra, Ghana
Open to
Remote & hybrid
Languages
English, Twi, French
Availability
Open to senior roles
02 / EXPERIENCE
A track record built on trust
2023 — Present
Senior Executive Assistant to the CEO
— Northwind Health, Series B HealthTech (180 employees)
- Reclaimed 11 hours/week of CEO deep-work time through a calendar audit that killed 18 recurring meetings and batched the rest.
- Owned end-to-end board prep for 6 quarterly meetings, including investor decks, materials distribution, and executive-session logistics.
- Built a "no-surprises" travel system that has run zero missed connections across 40+ international trips.
2020 — 2023
People Operations Lead
— Linden & Co., Boutique Consulting (40 → 110 staff)
- Designed the onboarding programme that took new-hire time-to-productivity from 9 weeks to 4.
- Migrated payroll & benefits from spreadsheets to Rippling — zero pay errors in the 18 months since launch.
- Ran annual reviews for 110 staff across three offices.
2018 — 2020
Executive Assistant to the COO
— Atrium Foundation, Non-profit (60 staff)
- Supported COO through a $4M capital campaign — managed donor calendar, board logistics, and confidential correspondence.
- Standardised expense, travel, and vendor processes across the org, saving an estimated $48K annually.
03 / TOOLKIT
Fluent in the tools that actually run things
Executive Support
Calendar architectureTravel & logisticsBoard prepExpense managementConfidential commsInbox triage
HR Operations
Onboarding designHRIS administrationBenefits adminPerformance cyclesEmployee relationsPolicy & handbooks
Tools & Platforms
Google WorkspaceNotionRipplingBambooHRGustoConcur · NavanSlackGreenhouse
04 / CASE STUDIES
A few problems I've actually solved
CASE No. 01
From calendar chaos to deep-work CEO
SituationNew CEO inherited 47 weekly recurring meetings and was averaging 3 hours of unbroken focus time per week.
ActionAudited every recurring meeting, interviewed each owner, killed 18 outright, converted 9 to async, batched the rest into two focused days.
+11 hrs/wk
of protected deep-work time reclaimed for the CEO
CASE No. 02
Onboarding that scales with culture intact
SituationFirm doubling in headcount in 18 months — onboarding was ad-hoc, time-to-productivity averaged 9 weeks.
ActionDesigned a 4-week structured programme with buddy assignment, role-specific tracks, and week-2 check-ins. Trained 11 managers as facilitators.
9 → 4 wks
cut to time-to-productivity, with eNPS up 22 points
05 / WHAT OTHERS SAY
From the leaders I've worked alongside
Josephine is the most organised person I have ever worked with, and somehow also one of the warmest. She made my calendar feel like a thing I actually had control of for the first time in years.
Dr. Kojo Ansah
CEO, Northwind Health
She built our onboarding programme from nothing and it became the thing new hires raved about in their first week. Genuinely one of the best HR operators I have hired.
Sarah Linden
Founder, Linden & Co.
Discreet, unflappable, and three steps ahead. I trusted her with board materials, donor correspondence, and the things you only trust to people who have earned it.
Michael Okonkwo
Former COO, Atrium Foundation